People Ops Team
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Recent activity by People Ops Team-
Can my salary be included in my COE?
Yes. If compensation information is required, please indicate this in your request.The People Operations & Experience Team will verify the applicable information before preparing your document.
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What information is normally included in a COE?
A COE generally contains employment information such as:Employee namePosition or job titleEmployment period or current employment statusPurpose for which the certification is being issuedOther veri...
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How long does it take to receive a COE?
At TVH, we aim to prepare and release your Certificate of Employment within 2 to 3 days from the date of your request.To help us process your request smoothly, please make sure you provide the purp...
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When will I receive my Final Pay?
As indicated in the offboarding email that was sent to the employee, final pay and offboarding documents will be available 30 days after we receive the accomplished Clearance Form. However, we wo...
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How do I submit my maternity leave benefits?
To make sure everything runs smoothly when it's time for your maternity leave, we recommend submitting your maternity leave application 3 weeks before your EDD for the reason that there maybe a ten...
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I have submitted my resignation and process my clearance. When will I receive my final pay?
If your off-boarding is smooth sailing, your final payment will be ready for release 30-days from the receipt of your accomplished exit clearance form.Also, make sure that all your accountabilities...
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I failed to clock in/ clock out in Seiton when I started/ ended my shift. What should I do?
You may directly reach out to your immediate head to request an override.Please be mindful of this next time as failure to log in/out in Seiton would constitute a violation of the TVH Manifesto Lev...
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I recently got regularized. When will my TendoPay account get activated?
Your Tendopay account will ba activated upon regularization. Our Total Rewards team will notify Tendopay of your eligibility status.You should be receiving an email on how to register. In case you ...
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I have referred a friend recently. When will I receive my Referral bonus?
Here are the guidelines for the release of the referral bonus:Regular Program for Day Shift ReferralsUpon regularisation of the referred employee, the referring employee will receive the full bonus...
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I recently got married/ annuled. I'd like to update my last name.
Here are the steps for updating your information and processing an ID replacement.1. Send us a clear copy of any supporting document (Marriage Certificate or Decree of Annulment ) via the Support b...